Help & More

Contact Equination

Have a question, spotted something that does not look right, or need a hand with your stable? Tell us what happened and we’ll help.

A little context helps

Help us find the answer faster.

Name the horse or stable

Include relevant names or IDs when your message is about something specific in the game.

We’ll reply by email

Most messages receive a reply within two business days.

Keep sensitive details private

Never include your password or payment card information. We will never ask for either.

Prefer email?

Replies to this form will also come from this address.

Send a message

Your name

Email address

What can we help with?

General question

Account or sign-in help

Horse, stable, or gameplay question

Purchase or billing question

Something is not working

Idea or feedback

Partnership or media inquiry

Subject

Message

Please do not include passwords, payment card details, or other sensitive information.

Your message is sent securely to the Equination team.